When I joined as a product designer, the product was already on the market. My role involved enhancing specific features to improve user experience and meet customer needs. I streamlined the billing process, designed a new view for zones for clearer navigation, and added the bypass function for greater flexibility. Additionally, I introduced a notification system to keep users informed about important updates and actions. These enhancements reduced user frustration, improved convenience, and ensured users were always aware of crucial information, leading to a better overall experience.